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Frequently Asked Questions
Find answers to common questions about ordering, shipping, and our products.
Ordering
How do I place an order?
Can I modify or cancel my order?
What payment methods do you accept?
Is there a minimum order amount?
Shipping & Delivery
How long does shipping take?
Do you ship to my state?
How can I track my order?
What if I'm not home when my package arrives?
Products & Storage
Are your products authentic?
How should I store wine after delivery?
Can I request gift wrapping?
Do you offer bulk or corporate discounts?
Returns & Refunds
What is your return policy?
What if my order arrives damaged?
What if I receive the wrong item?
Account & Support
Do I need an account to order?
How do I reset my password?
How can I contact customer service?
Is my personal information secure?
